Slack can become your one-stop-shop for all work communications whether from human or from system.
Your systems/applications can also send you messages on Slack and you can respond to those messages from Slack, thereby avoiding the need to swivel chair between applications. What is interesting about Slack is that it is not just for human-to-human communication. If you haven’t had a chance to look at Slack yet, here is an introductory video (2:33 minutes). It will fall in the category of products like Microsoft Teams, Google Hangouts Chat, Cisco Jabber, Workplace by Facebook and others.
Slack is a collaboration and instant messaging tool (i.e. Salesforce acquired Slack in December 2020 in what is touted to be the biggest acquisition in the software industry till date with the valuation of US$ 27.7 Billion.
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